At     we offer you the following options to place an order:

Email:   Send Email

            Send Email

Phone:    +49 (0)234 381661

PayPal:     One click ordering and safer paying

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Shipping information

Inside Germany

viva-mexico-design will ship inside Germany only with the German postal service.

By ordering per email or phone:
If the merchandise fits in to a "Pδckchen" max. 2 Kg: 6,00 €; as "Paket" max. 5 Kg: 9,00 €.

We always will look for the most inexpensive way to ship the ordered items.
If the ordered items fit into a cushioned envelope, we will certainly ship it using these less expensive way.

By ordering using PayPal:
We will include in your order the amount for Shipping depending on the total cost of the ordered items
between 0,01 Euro     – 49,99 Euro       = 6,00 Euro Shipping cost
between 50,00 Euro   – more                 = 9,00 Euro Shipping cost

Outside Germany

• For shipping outside Germany, you need to add one time per order
the additional shipping cost to your Cart using the additional shipping cost buttons.

• If you don’t add the additional shipping cost, we will be unable to send your merchandise.

• You will find the additional shipping cost buttons in every page.

• viva-mexico-design will ship outside Germany only with DHL

To know your additional shipping cost, please select your country from the lists below:

Countries in the EU zone:       4,00 €

Cyprus/Republic of (except northern Cyprus)
Czech Republic
Denmark (except Faroe Islands, Greenland)
Finland (except Εland Islands)
France (except overseas territories and departments)
Greece (except Mount Athos)
Italy (except Livigno and Campione d'Italia)
Netherlands (except overseas territories)
Spain (except Canary Islands, Ceuta and Melilla)
United Kingdom (except Channel Islands)

Countries World zone:       11,00 €

All countries and territories not covered by the EU zone.

• viva-mexico-design will ship only to your billing address.
The billing address is the address to which your bank mails your monthly statements.

• If an order is refused or returned to us due to inaccurate or incorrect address information
or because it was declined or undeliverable, viva-mexico-design reserves the right to retain
the original shipping fee and to charge the payment method originally used for costs we incur
related to the return of the undeliverable packages or merchandise to us.

• Please be aware that the ordered merchandise may be taxed in the destination country.
viva-mexico-design reminds you specifically that it will be your responsibility to pay this taxes.

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Payment options

Bank deposit

This option is only available for German residents.

Payable in 14 days after receiving the invoice.

The account information needed, will be included in your order confirmation email.

First time clients with a order amount over 100 €,
need to deposit the full amount at the viva-mexico-design account before we can ship the merchandise.

Paying with PayPal

PayPal is an online payment service which is safe, fast and easy to use,
and you don't have to have an account with PayPal to pay by credit card.

It's safe: PayPal hides you financial details so you don't have to share them online.

It's easy: You don't need to reenter card details every time you buy.

It's fast: You can pay with a few clicks. No hassle of getting out your wallet
or typing your card details into different sites.
All you need is your email address and password for quick, easy payment.

For the shipment costs please see shipping information.

Please be aware that the ordered merchandise may be taxed in the destination country.
viva-mexico-design reminds you specifically that it will be your responsibility to pay this taxes.

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Terms and Conditions

• viva-mexico-design reserves the right to change the provided information at any time.

• The content of the website is Copyright 2012 by Ingrid Schleicher, and any duplication or dissemination of its contents is prohibited without the prior written permission of the copyright holder.

• All goods are delivered exclusively in accordance with these terms and conditions.

• Our prices include 19% VAT.

• Please note that for deliveries outside of Germany you may have to pay import duties, which are not included in our prices.

• All goods are subject to availability and we may not be able to supply your order.

• We reserve the right to withdraw any goods from your order at any time, in which case our only liability to you will be to refund, without interest, any money paid to us for those goods which we can no longer supply.

• You can cancel your order in writing within 14 days without any reason.

• The return of the undamaged product by prepaid mail/Courier within this period of time is considered a cancellation.

• The goods remain the property of viva-mexico-design until we have received full payment.

• Our products are handmade and therefore they may differ slightly from what is shown on the photographs in our website.

• You should remember that buying goods over the internet is different to buying them in a shop.

In particular you should be aware that:

1. The colors of the items shown on the website may vary from how they appear to you when you have the item in your hands
because of various factors, including the way you display them.

2. The size and shape of the items may differ in real life from how they appear on your screen.
We have provided measurements in the descriptions of all items so that you can check
if the actual size of each item is suitable for your purpose.

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